A legal disclaimer

📦 SHIPPING POLICY

Kylia’s Korner, LLC
Last Updated: October 1, 2026

At Kylia’s Korner, LLC, every order is prepared with care. Many of our products are custom-made or personalized especially for you, so please allow time for your creation to be completed before it ships.

Made Different. Made for You. 🦋

💖 ORDER PROCESSING TIME

Because many of our products are made to order, processing times may vary depending on the product, customization requested, order volume, and availability of materials.

Our standard processing time is generally 3–7 business days before shipping.

More detailed or specialty custom orders may require additional time. If an order is expected to take significantly longer, we will make reasonable efforts to communicate that with you.

Business days do not include weekends or holidays.

🚚 SHIPPING & DELIVERY

Shipping time begins after your order has been completed and handed over to the shipping carrier.

Estimated delivery times provided during checkout or by the shipping carrier are estimates and are not guaranteed by Kylia’s Korner, LLC.

Carrier delays caused by weather, holidays, service interruptions, high shipping volumes, or other circumstances outside our control may affect delivery.

📬 SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your address carefully before submitting your order.

If you discover an address error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the package.

Additional shipping charges may apply if an order must be shipped again because an incorrect or incomplete address was provided.

📦 TRACKING INFORMATION

When tracking is available, tracking information may be provided after your order ships.

Please allow time for the carrier's system to update after receiving your tracking number.

🏠 LOCAL PICKUP

Local pickup may be available for eligible orders when offered during checkout or arranged directly with Kylia’s Korner.

Customers selecting local pickup will receive information about when their order is ready and how to arrange pickup.

Please do not arrive for pickup until you have received confirmation that your order is ready.

⚠️ LOST, DELAYED OR MISSING PACKAGES

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If you believe your package has been lost in transit, please contact us so we can help you determine the appropriate next steps with the shipping carrier.

📍 PACKAGES MARKED “DELIVERED”

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors when appropriate, and contact the shipping carrier.

You may also contact Kylia’s Korner so we can assist with available shipment information.

A carrier's “delivered” status does not automatically establish whether replacement or refund eligibility exists; we will review concerns based on the circumstances of the order and available carrier information.

📦 DAMAGED ORDERS

If your order arrives damaged, please contact us as soon as possible after delivery.

Please keep the product, packaging, shipping box or mailer, and shipping label, and provide clear photographs of:

• The damaged item

• The packaging

• The shipping container

• The shipping label

This information may be necessary to evaluate the issue or submit a carrier claim.

🎨 CUSTOM & PERSONALIZED ORDERS

Please carefully review all names, spelling, colors, sizes, personalization details, and other information you provide when ordering.

Custom products are created using the information submitted with your order.

Any return, replacement, cancellation, or refund eligibility for custom or personalized merchandise is governed by our applicable Return & Refund Policy.

🎁 OMG! MYSTERY BOXES

OMG! Mystery Boxes are prepared based on the box selected and the preferences provided with the order.

Because these boxes contain surprise selections, specific designs, colors, styles, or creative details are not guaranteed unless specifically stated in the product listing.

Shipping and processing times for OMG! Mystery Boxes may vary depending on customization and product availability.

🎄 HOLIDAYS & HIGH-VOLUME PERIODS

Processing and shipping may take longer during holidays, special promotions, product launches, vendor-event periods, and other times of high order volume.

If you need an item by a specific date, please contact us before ordering to determine whether your requested timeframe may be possible.

We cannot guarantee carrier delivery dates.

💖 QUESTIONS ABOUT YOUR ORDER?

We're happy to help!

Kylia’s Korner, LLC
📍 Bear, Delaware
📧 sharen@kyliaskorner.com
🌐 Kyliaskorner.com

🦋 Made Different. Made for You.